Why print sales people should stop visiting their customers
We live in a time-poor world
Everyone is constantly telling me that they never have enough hours in the day. By the end of the week there is still a huge amount left on our “things to do” list.
What can we do to makes things better? I have one simple suggestion to this.
Spend less time in the car
Many people still spend a vast amount of time travelling on the road. I wonder if it is really necessary?
Here are three alternatives:
Consider if your conversation is really necessary
I am always surprised at how many pointless conversations are suggested to me. Big corporations in particular seem to delight in gathering large numbers of people in one place for no apparent reason.
Do you really need to have team meetings to review figures that have already been distributed by spreadsheet? Do you really need to have a client review if there is nothing to say? Do you need to visit a client just to pick up artwork or collect proofs?
Naturally, there are many conversations that are still essential. But consider an alternative before jumping in the car.
Ask yourself if you a phone call would be sufficient
Many of the meetings that I have attended could be replaced by a phone call. In fact, I rarely sell face to face. Instead I schedule conference calls – even with new clients.
I often find that the fact that I decline to have a meeting makes a potential client more curious about me.
But what happens if you need to show something to a client, or you have a presentation?
Consider using Skype or a Google hangout
I am still surprised that video calling is not used more frequently. It is easy for me to share my screen with someone else. I can hold up prototypes to the screen to demonstrate them.
If colour matching is an issue, a sample can always be posted to a client first.
Here are two action points for you
- Sign up to Skype
- Decide to avoid one face to face meeting this week (you can always replace it with a phone call)
If you are time poor, it’s time to reward yourself. Why not set yourself a target. It could be a work project you’ve not had time for. Or it may be a decision to do something with your family. But why not save up travel time from meetings you avoid and use it to fulfill your goal?
P.S. Download more advice for effective print sales – written by a print buyer. You’ll also receive a free copy of my e-book “Ten Common Print Selling Errors and What To Do About Them” (worth £19/$29)